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Privacy Policy

Privacy Policy

We are aware of how important the ways in which information about you is used and shared are to you, and we appreciate the trust you place in us to do so carefully and responsibly. This Privacy Policy describes how we collect and process your personal data through our website.

The e-shop on the khaliaskosmetics.com website, belonging to the company Khalias Kosmetics s.r.l., VAT IT04740350162, with headquarters in Bergamo (BG), Via Roggia Guidana n. 4, processes personal data provided by customers to fulfill and confirm the Terms and Conditions, to process electronic orders and shipments, and for necessary communications during the period prescribed by law.

General Provisions

  1. The Data Controller of personal data, in accordance with the GDPR (hereinafter referred to as the "Regulation"), is Khalias Kosmetics s.r.l., VAT IT04740350162, with headquarters in Bergamo (BG), Via Roggia Guidana n. 4 (hereinafter referred to as the "Data Controller").

  2. The contact details of the Data Controller are: email: info@khaliaskosmetics.com; PEC: legal@pec.khaliaskosmetics.com.

  3. Personal data is understood as any information relating to an identified or identifiable natural person.

Source of Personal Data

  1. The Data Controller processes personal data obtained with the customer's consent and acquired through the purchase contract and the fulfillment of the electronic order created on the e-commerce site www.khaliaskosmetics.com.

  2. The Data Controller processes only the customer's contact and identification details, which are necessary for the fulfillment of the purchase contract.

  3. The Data Controller processes personal data for shipping and accounting purposes, for necessary communication between the contracting parties, and for the duration required by law. The personal data will not be made public and will not be transferred to other countries.

Purpose of Data Processing

The Data Controller processes the customer's personal data for the following purposes:

  1. Registration on the khaliaskosmetics.com website in accordance with Chapter 4, Section 2 of the GDPR.

  2. For the fulfillment of the electronic order created by the customer (name, address, email, phone number).

  3. For compliance with laws and regulations arising from the contractual relationship between the customer and the Data Controller.

  4. Personal data is necessary for the fulfillment of the purchase contract. The contract cannot be concluded without the personal data requested during the ordering process.

Duration of Personal Data Storage

  1. Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be kept for a longer period due to legal obligations or on the basis of User consent.

  2. The Data Controller must delete all personal data after the expiration of the required period for personal data storage.

Recipients and Processors of Personal Data

The third parties that process the customer's personal data are subcontractors of the Data Controller. The services of these subcontractors are essential for the successful completion of the purchase contract and the processing of the electronic order between the Data Controller and the custo1mer.

The subcontractors of the Data Controller are:

  • Webnode AG (e-commerce platform);

  • Shipping company;

  • Google Analytics (website analysis);

User Rights

In accordance with the Regulation, the customer has the right to:

  1. access their personal data;

  2. rectify their personal data;

  3. erase their personal data;

  4. object to the processing of their personal data;

  5. data portability;

  6. withdraw consent to the processing of personal data in writing or by email sent to: info@khaliaskosmetics.com;

  7. lodge a complaint with the supervisory authority in case of a suspected violation of the Regulation.

Personal Data Security

  1. The Data Controller declares to have taken all necessary technical and organizational precautions for the protection of personal data.

  2. The Data Controller has adopted technical precautions to protect data storage spaces, in particular by protecting computer access with a password, using antivirus software, and performing regular computer maintenance.

Information Not Contained in This Policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.

Changes to This Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on khaliaskosmetics.com, as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details they hold. Therefore, please consult this page frequently, referring to the last modification date indicated at the bottom.

Mailing List or Newsletter

By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom emails containing information, including commercial and promotional content, related to khaliaskosmetics.com may be sent. The User's email address may also be added to this list as a result of registering on khaliaskosmetics.com or after making a purchase.

  • Personal Data processed: email; Tracking Tools.

Payment Management

Unless otherwise specified, khaliaskosmetics.com processes all payments by credit card, bank transfer, or other means through external payment service providers. In general, and unless otherwise indicated, Users are asked to provide payment details and personal information directly to these payment service providers.

Khalias Kosmetics s.r.l. is not involved in the collection and processing of such information; instead, it will only receive a notification from the payment service provider in question about the successful payment.

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and eventual delivery. The Personal Data collected to finalize the payment may be related to the credit card, the bank account used for the transfer, or other payment instruments provided. The Payment Data collected by khaliaskosmetics.com depends on the payment system used.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

  • Personal Data processed: Tracking Tools; various types of Data as specified by the service's privacy policy.

  • Place of processing: Refer to PayPal's privacy policy – Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics 4 (Google Ireland Limited)

Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of libelien.it, compiling reports, and sharing them with other services developed by Google.2

Google may use Personal Data to contextualize and personalize ads from its advertising network.3

In Google Analytics 4, IP addresses are used at the time of collection and then deleted befo4re the data is recorded in any data center or server. For more information, you can consult Google's official documentation.

For an understanding of Google's data usage, please consult Google's partner policy.

  • Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.

Final Provisions

  1. By placing an electronic order on the khaliaskosmetics.com website, the customer confirms that they have been informed of all personal data protection conditions and accept them to the maximum extent.

  2. The customer accepts these rules by checking the box on the order form.

  3. The Data Controller can update these rules at any time. The new updated version must be published on its website.

These rules came into force on 06/11/2024.